Your great customer service deserves an upgrade
Whether you need online customer service training for your small business of 5 people, or 500 people, we are happy to serve your group!
Realtime Reporting
Keeping your company compliant is important. But we understand how big of a hassle it is tracking down certificates and making sure everyone is trained on time.
That's why every group account comes with a free company dashboard where you can see training statuses at a glance. Let us worry about your compliance so you can focus on everything else.
Train at home!
Can you afford to shut down your business for a day for customer service staff training? That's just not practical. And scheduling multiple classes on different days is both expensive and a huge pain. On-demand video courses allow your staff to watch the training, take the online exam, and even get skill evaluated whenever they have the time and are in the best place to learn — even if it's at home in their pyjamas! Plus, many customer service representatives already work from home, making this training just as convenient as a day in the home office.
Effortless LMS Integration
Use our Learning Management System, or bring your own. You can easily integrate ProTrainings into your LMS and seamlessly bring our customer service training into your workflow. Every ProTrainings course is compliant with SCORM 1.2, which means we support bi-directional communication between your LMS and ours with no additional integration work required on either end.
Customer Reviews
“Video content was really good as was the summery description at the bottom. Easy to understand and really helpful.”
Our team is ready to serve you
We take pride in how we treat our customers, and our group solutions team does just what their name implies. They consult with you to find the best possible solution to your training needs, even if we aren't the answer. Give us a call and experience the ProTrainings difference!